terms & conditions

  • Orders will only be commenced after your payment has been cleared.
  • Our personalised products are made-to-order, so we can’t accept returns where the customer has simply changed their mind.
  • There is an approval process that takes place between the customer and the dumple team before manufacture commences. You will receive a proof image of your fabric design for approval, via email.  If required you can request one round of minor modifications.  Further changes will be charged at an hourly rate.
  • Converting your original artwork into fabric, may sometimes result in minor colour variations, beyond our control.
We maintain intellectual copyrights over any modifications we make to the original artwork, and reserve the right to reproduce it for promotional purposes.