terms & conditions
- Orders will only be commenced after your payment has been cleared.
- Our personalised products are made-to-order, so we can’t accept returns where the customer has simply changed their mind.
- There is an approval process that takes place between the customer and the dumple team before manufacture commences. You will receive a proof image of your fabric design for approval, via email. If required you can request one round of minor modifications. Further changes will be charged at an hourly rate.
- Converting your original artwork into fabric, may sometimes result in minor colour variations, beyond our control.